:root{--primary:#fed700;--primary-dark:#e5c100;--primary-soft:#fed7002e;--on-primary:#000;--ink:#0a0a0a;--danger:#dc2626;--success:#16a34a;--warning:#d97706;--bg:#f4f6fb;--surface:#fff;--border:#e2e8f0;--text:#1e293b;--text-muted:#64748b;--radius:8px;font-family:Segoe UI,system-ui,-apple-system,sans-serif}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0;font-size:14px}a{color:var(--ink);text-decoration:underline;-webkit-text-decoration-color:var(--primary);text-decoration-color:var(--primary);text-underline-offset:3px;font-weight:500;text-decoration-thickness:2px}a:hover{-webkit-text-decoration-color:var(--ink);text-decoration-color:var(--ink)}a.btn,.sidebar a,.auth-logo{text-decoration:none}button{cursor:pointer;font-family:inherit}.btn{border-radius:var(--radius);border:1px solid #0000;align-items:center;gap:6px;padding:8px 16px;font-size:14px;font-weight:500;transition:all .15s;display:inline-flex}.btn-primary{background:var(--primary);color:var(--on-primary);font-weight:600}.btn-primary:hover{background:var(--primary-dark)}.btn-block{justify-content:center;width:100%}.btn-secondary{color:var(--text);border-color:var(--border);background:#fff}.btn-secondary:hover{background:#f1f5f9}.btn-danger{background:var(--danger);color:#fff}.btn-danger:hover{background:#b91c1c}.btn-sm{padding:5px 10px;font-size:13px}.btn:disabled{opacity:.55;cursor:not-allowed}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px}.input,select,textarea{border:1px solid var(--border);width:100%;color:var(--text);background:#fff;border-radius:6px;padding:8px 10px;font-size:14px}.input:focus,select:focus,textarea:focus{border-color:var(--ink);outline:none;box-shadow:0 0 0 3px #fed7008c}.field{flex-direction:column;gap:4px;margin-bottom:14px;display:flex}.field label{color:var(--text-muted);font-size:13px;font-weight:500}.form-grid{grid-template-columns:repeat(2,1fr);gap:0 16px;display:grid}@media (width<=700px){.form-grid{grid-template-columns:1fr}}table{border-collapse:collapse;width:100%;font-size:13.5px}th,td{text-align:left;border-bottom:1px solid var(--border);padding:10px 12px}th{color:var(--text-muted);white-space:nowrap;cursor:pointer;-webkit-user-select:none;user-select:none;background:#f8fafc;font-weight:600}th:hover{color:var(--text)}tbody tr:hover{background:#f8fafc}.badge{text-transform:capitalize;white-space:nowrap;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-block}.badge-open{color:#1d4ed8;background:#dbeafe}.badge-in_progress{color:#b45309;background:#fef3c7}.badge-on_hold{color:#7e22ce;background:#f3e8ff}.badge-resolved{color:#15803d;background:#dcfce7}.badge-closed{color:#334155;background:#e2e8f0}.badge-reopened{color:#b91c1c;background:#fee2e2}.badge-low{color:#334155;background:#e2e8f0}.badge-medium{color:#1d4ed8;background:#dbeafe}.badge-high{color:#c2410c;background:#ffedd5}.badge-critical{color:#b91c1c;background:#fee2e2}.badge-admin{color:#6d28d9;background:#ede9fe}.badge-staff{color:#1d4ed8;background:#dbeafe}.badge-user{color:#334155;background:#e2e8f0}.app-shell{min-height:100vh;display:flex}.sidebar{color:#d4d4d4;background:#000;flex-shrink:0;width:230px;padding:20px 0}.sidebar .brand{color:#fff;border-bottom:1px solid #262626;align-items:center;gap:10px;margin-bottom:12px;padding:0 20px 20px;font-size:15px;font-weight:700;line-height:1.2;display:flex}.sidebar .brand img{flex-shrink:0;width:34px;height:34px}.sidebar .brand small{color:var(--primary);letter-spacing:.02em;font-size:11.5px;font-weight:500;display:block}.sidebar nav a,.sidebar nav button{text-align:left;color:#d4d4d4;background:0 0;border:none;border-left:3px solid #0000;width:100%;padding:10px 20px;font-size:14px;font-weight:400;display:block}.sidebar nav a:hover,.sidebar nav button:hover{color:#fff;background:#171717}.sidebar nav a.active{color:var(--primary);border-left-color:var(--primary);background:#171717;font-weight:600}.main-content{flex-direction:column;flex:1;min-width:0;display:flex}.topbar{border-bottom:3px solid var(--primary);background:#fff;justify-content:space-between;align-items:center;height:60px;padding:0 24px;display:flex}.page{flex:1;padding:24px}.toolbar{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:16px;display:flex}.toolbar .spacer{flex:1}.stat-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:20px;display:grid}.stat-card{border:1px solid var(--border);border-radius:var(--radius);background:#fff;padding:16px}.stat-card .label{color:var(--text-muted);margin-bottom:6px;font-size:12.5px}.stat-card .value{font-size:26px;font-weight:700}.modal-backdrop{z-index:100;background:#0f172a80;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal{border-radius:var(--radius);background:#fff;width:100%;max-width:560px;max-height:90vh;padding:24px;overflow-y:auto}.modal h3{margin-top:0}.modal-actions{justify-content:flex-end;gap:10px;margin-top:18px;display:flex}.alert{border-radius:6px;margin-bottom:14px;padding:10px 14px;font-size:13.5px}.alert-error{color:#991b1b;background:#fee2e2}.alert-success{color:#15803d;background:#dcfce7}.pagination{justify-content:flex-end;align-items:center;gap:6px;margin-top:14px;display:flex}.empty-state{text-align:center;color:var(--text-muted);padding:40px}.auth-page{background:radial-gradient(circle at 15% 10%,#fed70029,#0000 45%),radial-gradient(circle at 90% 95%,#fed7001a,#0000 40%),#0a0a0a;justify-content:center;align-items:center;min-height:100vh;padding:24px 16px;display:flex}.auth-card{border-top:5px solid var(--primary);background:#fff;border-radius:12px;width:100%;max-width:420px;padding:32px 36px 28px;box-shadow:0 20px 50px #00000073}.auth-card-wide{max-width:600px}.auth-logo{margin-bottom:22px;display:block}.auth-logo img{width:auto;height:54px;display:block}.auth-card h1{margin:0 0 4px;font-size:21px}.auth-card p.subtitle{color:var(--text-muted);margin-top:0;margin-bottom:22px;font-size:13.5px}.auth-footer{text-align:center;color:var(--text-muted);margin:20px 0 0;font-size:13.5px}.label-row{justify-content:space-between;align-items:baseline;display:flex}.small-link{font-size:12.5px}.hint{color:var(--text-muted);margin:-4px 0 16px;font-size:12.5px}.password-wrap{position:relative}.password-wrap .input{padding-right:60px}.password-toggle{color:var(--ink);background:0 0;border:none;border-radius:4px;padding:4px 8px;font-size:12.5px;font-weight:600;position:absolute;top:50%;right:6px;transform:translateY(-50%)}.password-toggle:hover{background:var(--primary-soft)}.public-form-page{background:var(--bg);min-height:100vh;padding:40px 16px}.public-form-wrap{max-width:640px;margin:0 auto}.text-muted{color:var(--text-muted)}.mt-0{margin-top:0}